Help CenterHow to Deposit Funds Using Your Card on Astropips
We’ve made card deposits easy, secure, and fast, all powered through our trusted partner, Helio.
Here’s your step-by-step walkthrough:
Step 1: Start Your Deposit
- Log in to your Astropips account.
- Head to the “Deposit” section.
- Select “Pay by Card” as your deposit method.
- Enter the amount you’d like to deposit and choose your currency.
- Hit “Confirm” to move on.
Step 2: Get Redirected to Helio
After confirming, you’ll be redirected to Helio, our secure payment gateway.
- You’ll see the total amount displayed in USDC (a stablecoin).
Example: If you’re depositing $10, it’ll show “10 USDC to pay.”
- Click “Pay with Card” to continue.
Step 3: Log In or Sign Up on Helio
If you’re new to Helio, you’ll need to create an account or sign in:
- Enter your email and password.
- Verify your identity using the 2FA code sent to your inbox.
- Once logged in, you’ll reach a screen asking for your Astropips User ID — enter it in, then click “Add Funds.”
You can find your User ID in your Astropips dashboard by clicking your profile icon (top right).
Once you've entered your Astropips User ID, you can choose your preferred Onramp to continue.
The steps you see might change based on the onramp selected and the payment provider Helio connects you with. Your location may also affect which options are available, so make sure to follow the prompts shown on your screen.
Step 4: Complete your Payment
- Depending on the on-ramper selected, you will be redirected to next steps. Follow on-screen instructions to complete payment.
- You’ll be redirected to Helio’s secure third-party payment processor.
- You will probably be asked to provide your card details, billing address, and any additional required information. Please ensure you follow the on-screen instructions carefully.
- Confirm the payment.
Note: Depending on which processor Helio uses, the screens may vary slightly — just follow the prompts carefully.
Step 5: Payment Confirmation
Once the transaction goes through:
- You’ll see a confirmation message on Helio.
- Most deposits hit your Astropips account within minutes, though some may take a little longer.
- You’ll also receive an email receipt for your records.
Step 6: Check Your Astropips Account
Return to your Astropips dashboard.
- Your funds should now be showing in your account balance.
- If not, refresh the page or give it a few minutes.
What If My Country or State Isn’t Supported?
If Helio shows a message saying your region isn't supported, you may need to explore alternative third-party payment options.
Should any issues arise, our support team is here to assist you around the clock.